We want your shopping experience with Knitting Bee to be as pleasant and trouble-free as possible. If something's not as you had hoped, please give us a call at 503-439-3316 and we'll do our best to make it right.
Unused yarn and accessories may be returned with the original, undamaged labels for a full refund within 30 days of purchase. Send the item, a copy of receipt, and a note describing the reason for return to Knitting Bee, 10934 SW Barnes Rd, Portland, OR 97225. Items must be unused and in original packaging. We can exchange the item, offer an in-shop credit, or issue a refund to your credit card or paypal account. Sorry, but we are unable to refund your shipping costs unless the return is prompted by an error on our part.
We are unable to accept returns on sale items, needles, books, patterns and gift cards.