Shipping

United States: For any purchase over $50.00 shipping is free. For any purchase under $50.00 you pay a flat fee of $6.00. Orders are shipped via US Postal Service and include tracking.

In-store pickup: Always free. Just choose the shipping option "Local Pickup at the Bee" during checkout.

Canada: Flat fee of $20.00 for all purchases, shipped via USPS to the border.

International: Please email us for a quote.

Once you place your order, you will receive an email confirmation. In the event we have any questions, we will contact you by telephone or email. Normal order processing time is within 1-2 days. When your order ships you will receive tracking information by email and can follow the progress of your package.

Knitting Bee is not responsible for shipments that do not arrive. International orders may be subject to customs and other fees; we are unable to mark your international order as a gift.

Colors & Dye Lots

Hand-dyed yarn is an artisan product. No two skeins are exactly the same and colorways may vary greatly from one batch to the next. Please order enough yarn to complete your project. If you order more than one skein we will carefully choose skeins with the closest color saturation and will call or email you to discuss options if there are significant differences among skeins. Work from two balls of yarn at once, alternating a few rows from each ball, to help blend color differences from one skein to the next.

We do our best to picture colors as accurately as possible. The colors you see on your screen may be different from the actual color of available products due to differences in computer settings and variations in colorways.

Returns & Refunds

We want your shopping experience with Knitting Bee to be as pleasant and trouble-free as possible. If something's not as you had hoped, please give us a call at 503-439-3316 and we'll do our best to make it right.

Unused yarn and accessories may be returned with the original, undamaged labels for a full refund within 30 days of purchase. Send the item, a copy of receipt, and a note describing the reason for return to Knitting Bee, 10934 SW Barnes Rd, Portland, OR 97225. Items must be unused and in original packaging. We can exchange the item, offer an in-shop credit, or issue a refund to your credit card or paypal account. Sorry, but we are unable to refund your shipping costs unless the return is prompted by an error on our part.

We are unable to accept returns on sale items, needles, books, patterns and gift cards.

Prices

All prices are shown in US dollars and subject to change without notice.

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